Self-checkout...we've all used it...but will it create a utopia or dystopia?

This first article discusses the benefits of the self-checkout machines (i.e. privacy, fast service, less impulse buying, etc.)

http://www.homehomedepot.com/articles/458/1/Self-checkout-lanes-becoming-more-popular/Self-checkout-lanes-becoming-more-popular.html

This second article covers the downside to our increasingly self-service world (i.e. no jobs for millions of workers, less communication/interaction between people, etc.)

http://www.boston.com/news/local/articles/2007/01/21/self_serve_city/